Project Support Team Leader

Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water. 

Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities.

Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success. Visit (url removed) or follow us on LinkedIn, Facebook, Instagram and X:

#MoretoMurphy

The Project Support Team Leader has responsibility for the operational delivery of key process and administrative activities to support Project Managers at Murphy project site locations. They are the process and system expert in the daily tools used and are the knowledge and communicators for the Project Support Function. The Project Support Team Leader  will support all Murphy Business Units (which may contain Joint Ventures).  Each Team Leader will be responsible for 5 to 8 Project Support Coordinators, indirectly influencing Project Support Manager, Project Manager, Site Manager, Quantity Surveyor, Procurement and Suppliers.

A day in the life of a Murphy Project Support Team Leader

Responsible for ensuring Murphy project managers are supported in a consistent, standard way for projects and are compliant with the finance and project processes therein

Be responsible (as a process custodian) on behalf of the Project and Site manager for executing key finance and project processes (raising requisitions, GRN orders, reporting status) associated with ordering materials, resources and plant in line with the Golden Rules.

Be responsible (as a process custodian) for supporting the Project and Site manager with key labour processes (e.g. timesheet collection, coding, collecting overtime requests) as per Working Rule Agreement.

Proficient in using the MSD 365 system for processing project transactions and running reports

Highlight and escalate to the PM on interventions required on Site where there is lack of process compliance by site personnel that would risk financial accuracy of the project numbers 

Support a culture of Continuous Improvement and of sharing best practice amongst the team, with a consistent approach to work, continually meeting targets and objectives.

Upwardly manage senior site-based staff to comply with process and procedures – thus be at the centre of shifting a cultural change in Murphy project delivery for where it is today.

Proactive involvement in Project Meetings and builds/develops processes for identifying/correcting errors.

Process custodian – onsite expert and advisor on use of systems assuring compliance with process.

Ensure audit requests are actioned promptly and Involvement in prompt resolution of payment queries

Challenge site-based staff to comply with process and escalate where appropriate.

Ensuring adequate staff levels to cover for absences and peaks in workload.

Lead the adoption on-site of the UKG Ready system promoting compliance.

Feedback to Line Manager on their direct reports with areas of improvement on the labour process

Ensure audit requests are actioned promptly.

Assist recruitment & training of new team members and also responsible to manage new/junior team members

Provide cover for absence/increase workload or any ad hoc requests.

Actively lead/participate in Project Support Meetings

Standardisation and alignment of processes across projects

Carrying out staff appraisals, managing performance and disciplining staff and delegating work to staff and managing their workload and output

Promoting staff development and training along with implementing and promoting equality and diversity policy   

Still interested, does this sound like you?

Must have previous experience of managing a small team and enjoy managing people.

Previous experience working in the construction industry, in a transaction process role/administration role, along with some basic finance and payroll.  

Working knowledge of MS Office products including Microsoft Dynamics 365

Good communicator with the ability to present and explain financial information to the PSC team, site supervisors and project managers.

Detail and process compliance orientated. Strict follower of “doing things right, first time”

Able to get ones message understood clearly adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information

Identifies new information and data to key decision makers or stakeholders to support their understanding and decisions.

Challenges thinking and strives to make incremental improvements to services and processes.

Assumes a support role within the Team and anticipates the Project Managers

requirements where reasonable