SSC & Payroll Specialist

• Responsible for basic HR operations and query handling for the SSC (Shared Service Center) in France, including onboarding, offboarding, transfer, contracts, attendance, benefit management and expense settlement.
• In charge of monthly payroll processing for French employees, including salary calculation, social security declarations (DSN), and payroll-related reporting. Ensure compliance with French labor law and collective agreements (Convention Collective).
• Coordinate with external payroll vendors, accounting teams, and French social security/tax authorities to ensure accurate and timely payroll delivery. Handle payroll-related employee inquiries and resolve discrepancies.
• Manage French statutory attendance and leave tracking, including congés payés, RTT, maladie, maternité/paternité, and other statutory leaves. Ensure alignment with French labor regulations and company policies.
• Understand the service scope and responsible business modules; skilled at analyzing client issues and pain points, identifying needs, proposing improvement suggestions, driving implementation, and enabling regional HRGs and business teams.
• Participate in regional project-based work, including cross-functional collaboration with IT, administration, procurement, and other departments. Support HR process standardisation and SOP development for the France entity.

Requirements:

• Bachelor's degree or above, with 1-3 years of experience in HR operations or payroll roles; experience in an HR Shared Service Center or French payroll processing is strongly preferred.
• Proficient in French as a working language (both written and spoken), with the ability to handle payroll documents, employment contracts, DSN declarations, and social security/tax correspondence in French. Able to communicate effectively in basic English.
• Presentable with strong interpersonal skills; patient, service-oriented, and a good team player.
• Strong coordination and communication skills; capable of identifying additional business scenarios and collaborating across functions to solve problems.
• Proficient in Word, Excel, and PowerPoint; well-versed in basic business skills, techniques, and processes; has a sense of standardization and is familiar with SOPs, including the ability to output.
• Detail-oriented with strong numerical sensitivity; comfortable working with payroll calculations, statutory compliance deadlines, and multi-party coordination.
• Able to embrace change with a positive attitude, work well under pressure, and adapt to the fast-paced demands of internet platform businesses.