Credit Controller

Role: Credit Controller

Location: Wolverhampton - WV14 0UJ

Contract Type: Permenant

Hours: 37.5 Hours - Flexible (Hybrid)

Salary: £28,000 - £32,000 DOE

Are you looking for a great opportunity to use your problem-solving skills and work in a fast-paced environment? We are hiring a Credit Controller to join our team! 

This role is crucial to supporting our company's financial structure and ongoing growth. We need someone who is professional yet approachable, with the confidence to handle senior stakeholders and the drive to succeed in this role.

The candidate will handle overdue payments, resolve customer queries, ensure accurate accounts, and prepare reports. They will also ensure all aged debt across customers is dealt with in a timely manner, report potential bad debts, and follow company procedures. Confidence and professionalism are essential. 

Responsibilities

Maintaining individual debtor’s ledger

Working closely with customers to resolve purchase order/portal difficulties arranging meetings as required 

Chasing outstanding debtors by telephone, email, and letters.

Adding all notes to customer accounts on Credit Hound

Provide copy Invoices and statements as required

Working closely with internal sales/invoicing teams

Resolving customer account queries

Daily, weekly meetings with internal teams

Administering credit card payments as required

Credit risk analysis and credit checks via Credit Safe

Completing monthly comprehensive cash flow forecasts analysis for Digital

Escalating to management all overdue debt if not paid within the agreed payment terms continually 

What we are looking for

Background in conducting credit control duties in a B2B environment (Essential)

Ability to communicate with clients effectively, and resolve any issues (Essential)

Experience of working with systems such as Business Central and Sage 200 would be an advantage but not essential 

Able to show business and commercial intelligence when working with clients

 Responsible for chasing all public sector debt (Essential)

To reduce aged debt to 4% or less for all invoices outstanding between 90 and 120 days (Essential)

To provide and achieve monthly cash flow forecasting (Essential)

To maintain a strict 40-day debtor days (or Days Sales Outstanding) 

About The Company

What We Can Offer You

Life assurance

Annual leave entitlement (starting with 20 – 25 days + bank holidays)

Contributory pension scheme

Share save scheme

Paid volunteer day

Long service recognition

Eyecare voucher

Retail discounts

Family leave

Employee assistance programme We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.

We are committed to a fair, transparent, and inclusive recruitment process. We do not use AI to screen, score, or reject CVs. Every application is reviewed by a member of our recruitment team, ensuring candidates are assessed on their skills, experience, and potential