Senior Complaints Officer - Hybrid (1 Day WFH)
Role Description & Overview
Arbuthnot Latham is looking for a Senior Complaints Officer to join their centralized complaints team in Greater London. The role involves investigating and resolving client complaints, ensuring adherence to regulatory standards and delivering first-class customer service.
The ideal candidate will have a strong background in Financial Services, excellent communication skills, and the ability to work under pressure. The position includes a hybrid work model allowing one day a week from home, along with competitive benefits.
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Key Details
- Date Posted: 22 Oct 2026
- Location: london
- Employment: Permanent
- Workplace: Hybrid
- Specialism: Management & Operations
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Arbuthnot Latham
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