Senior IT Service Delivery Lead for Enterprise Accounts
Role Description & Overview
ALTEN recherche un Service Delivery Manager pour piloter des services IT sur des environnements grands comptes en Île-de-France. Vous assurez la qualité de service, le respect des engagements contractuels et le suivi des indicateurs de performance.
Le poste implique la coordination des équipes Run et support, la gestion d’incidents majeurs et l’élaboration de plans d’actions, afin de garantir la satisfaction client et le respect des SLAs.
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Key Details
- Date Posted: 25 Oct 2026
- Location: , île- e france, france
- Employment: Permanent
- Workplace: Hybrid
- Specialism: Informatique & Technologie
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