Sales, Dispatch & Accounts Administrator
Role Description & Overview
Sales, Dispatch & Accounts Administrator
Hours: Monday–Friday, 8:00am–5:00pm
Position: Full-time, Permanent
Salary: £31,750 per annum
Overview
We are looking for an organised and computer-literate individual to join our team in a varied administrative role.
The position involves processing customer orders, organising dispatch paperwork and providing general accounts support.
This is a busy role where accuracy, efficiency and confidence using different computer systems are important.
Key Responsibilities
- Process customer orders and raise invoices.
- Use Sage and ShipStation to manage orders and dispatch.
- Prepare shipping labels and dispatch paperwork.
- Arrange courier collections and pallet deliveries.
- Resolve order, delivery and shipping queries.
- Maintain accurate customer, product and order information.
- Reconcile daily cash sales and card payments.
- Assist with customer payments, statements and general sales ledger administration.
- Maintain petty cash records.
- Provide general administrative support and holiday cover within Accounts.
- Assist with improving our systems and processes as we move to Sage 200.
Skills &
Requirements
- Strong computer skills.
- Good attention to detail.
- Organised and able to prioritise work.
- Confident working with numbers.
- Good communication skills.
- Able to work accurately in a busy environment.
- Willing to learn new systems and processes.
Desirable
- Previous administration experience.
- Experience with Sage, ShipStation or similar systems.
- Familiarity with Excel.
- Experience in accounts, sales order processing or dispatch.
Full training will be provided. We're looking for someone who is organised, confident with computers and happy to take on a varied workload
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Key Details
- Date Posted: 19 Oct 2026
- Location: Darlington, County Durham
- Employment: Permanent
- Workplace: Hybrid
- Specialism: Customer Services
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