BO

AI-Driven Customer Support Process Lead

Bolt warszawa Posted 08 Oct 2026 Closing: 07 Nov 2026
Permanent Hybrid
zł210 - zł360

Role Description & Overview

Bolt is seeking a Customer Support Process Program Manager to design, automate, and continuously improve internal support processes for fast, scalable, high-quality customer service. You will translate policy requirements into operational workflows and identify opportunities to simplify manual work through AI and automation.

Collaborating with Operations, Product, Engineering, Data, Policy and Enablement, you’ll move solutions from prototype to rollout, monitor performance, and drive ongoing

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Key Details
  • Date Posted: 08 Oct 2026
  • Location: warszawa
  • Employment: Permanent
  • Workplace: Hybrid
  • Specialism: General
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Employer Profile
BO
Bolt
Verified Practice / Corporate

Verified accountancy practice or enterprise finance team operating across the UK economy.

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