Operations Business Analyst
Role Description & Overview
Operations Business Analyst
Location: Chester Business Park, Chester
Contract Type:12 Months
Our client, a leading financial institution, is seeking a dynamic and experienced Operations Business Analyst to join their Global Markets Operations (GMO) Strategic Solutions & Enablement (SSE) team.
This is an exciting opportunity for a proactive individual looking to lead strategic change initiatives in a fast-paced environment.
Key Responsibilities
Collaborate with business partners to gather and document
requirements into Agile stories.
Review and refine user stories with technology partners, ensuring clarity and completeness.
Engage with key stakeholders to understand business objectives and facilitate successful project outcomes.
Develop comprehensive testing plans to ensure all relevant changes are thoroughly tested before production release.
Conduct in-sprint testing and support end-to-end User Acceptance Testing (UAT), ensuring alignment with operational standards.
Build strong relationships across diverse stakeholder groups to foster effective communication and project governance.
Document defects and track UAT status, providing insights and updates to stakeholders throughout the process.
Ideal Candidate Profile:
The successful candidate will possess the following:
5+ years of experience as a Product Owner, Business Analyst, and/or UAT Testing Lead within a regulated environment.
Strong knowledge of Agile methodologies, with hands-on experience using Jira.
Exceptional problem-solving skills, with the ability to navigate complex systems and workflows.
Proven track record of managing cross-functional initiatives and influencing senior stakeholders effectively.
Excellent communication skills, with the ability to engage and connect with diverse audiences.
Desired Qualities:
A proactive and intellectually curious mindset with a commitment to promoting positive change.
Experience in Global Market Operations or financial services is strongly preferred.
A passion for innovation, bringing fresh ideas to the table and striving for continuous improvement.
Ability to manage multiple priorities while maintaining attention to detail and quality.
Why Join Our Client?
This role provides a unique opportunity to make a significant impact within a prestigious financial institution. The position initially requires full onsite presence, transitioning to a hybrid model, allowing for a blend of collaboration and flexibility.
If you are a motivated individual looking to take on a challenging role that drives strategic initiatives and enhances operational efficiency, this could be the perfect opportunity for you!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
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Key Details
- Date Posted: 20 Oct 2026
- Location: Chester, Cheshire
- Employment: Contract
- Workplace: Hybrid
- Specialism: Accounting/Financial/Insurance
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