JI

Logistics Quality Lead - Customer Complaint Resolution

Jingdong Logistics milano Posted 26 Oct 2026 Closing: 25 Nov 2026
Permanent Hybrid

Role Description & Overview

JINGDONG Logistics seeks a dedicated professional to enhance logistics quality through effective customer complaint resolution. You will analyze feedback, identify root causes, and implement corrective actions to improve service delivery and customer satisfaction.

You will collaborate with internal logistics teams, warehouses, transportation partners, and customer service to track complaints, propose preventive actions, and monitor outcomes, driving continuous improvement.

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Key Details
  • Date Posted: 26 Oct 2026
  • Location: milano
  • Employment: Permanent
  • Workplace: Hybrid
  • Specialism: General
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Employer Profile
JI
Jingdong Logistics
Verified Practice / Corporate

Verified accountancy practice or enterprise finance team operating across the UK economy.

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