RI

Bilingual It Service Lead (German/English) – Hybrid/Remote

rindus Technology S.L málaga Posted 25 Oct 2026 Closing: 24 Nov 2026
Permanent Hybrid

Role Description & Overview

rindus is seeking an experienced IT Service Desk Leader to own and optimize day-to-day support processes, incident management, and knowledge base, driving faster resolutions and reduced workload for technical teams.

You will mentor a diverse dispatchers and process specialists, operate in an international setting with Jira Service Management, Confluence, and ServiceNow, and enable self-service while maintaining high CSAT and SLA standards.

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Key Details
  • Date Posted: 25 Oct 2026
  • Location: málaga
  • Employment: Permanent
  • Workplace: Hybrid
  • Specialism: Customer Service
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rindus Technology S.L
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Verified accountancy practice or enterprise finance team operating across the UK economy.

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