Hebrew speaking Customer Service Advisor

One of the top UK retailers is currently expanding its customer service team!  They are looking for Hebrew speakers to join their international team at their brand new contact centre.

You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets.

This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office).

Shifts:

Sunday to Thursday 6am – 2pm

Sunday to Thursday 7am – 3pm

Sunday 10am – 6pm & Monday to Thursday 11am – 7pm

Sunday 10am – 6pm & Monday to Thursday 12pm – 8pm  

Your responsibilities will include: 

Answering emails, chats and telephone calls in Hebrew as well as English

Resolving customer enquiries regarding online orders

Being the first line of support and maintaining a great relationship with customers 

About you

You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken).

This is an exciting opportunity to work for a leading UK retailer, where

you will be able to develop your skills within a growing and energetic multilingual team!

Profile:

Required to be fluent in Hebrew and English, both written and spoken 

Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired

Possess a professional, helpful and friendly telephone manner

Demonstrated interpersonal skills and the ability to work as part of a team and independently

Strong communication skills, able to work in a fast-paced environment

To apply, please send your CV in English and in Word format to Suhail. 

languagematters is acting as an employment agency in relation to this vacancy