Head of Design & Colleague Experience — Hybrid
Role Description & Overview
Lloyds Banking Group in Leeds is seeking a Head of Design, Insights & Colleague Experience to shape how we understand and improve colleague journeys across the organisation. You will lead research, insight, service design and journey transformation to deliver simpler, smarter and personalised experiences.
In this role you’ll collaborate with People & Places, Product, Operations, Technology and Data to drive measurable improvements.
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Key Details
- Date Posted: 25 Oct 2026
- Location: leeds
- Employment: Permanent
- Workplace: Hybrid
- Specialism: Marketing & Media
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Lloyds Banking Group
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