24

Senior Ecommerce CX Specialist – AI Chatbot & Insights

24Bottles castenaso Posted 26 Oct 2026 Closing: 25 Nov 2026
Permanent Hybrid Featured
Competitive
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Role Description & Overview

24Bottles cerca un/una Customer Experience Specialist con almeno 3 anni di esperienza nel Customer Care e-commerce, preferibilmente in brand fashion o lifestyle con elevati volumi di ticket e clientela internazionale. Gestirai richieste complesse e supporterai miglioramenti di processi, chatbot e agenti AI, collaborando con logistica, marketing e sales.

Azioni per migliorare la Customer Experience includono analisi di KPI e recensioni, aggiornamento di knowledge base e workflow, e uso di

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Key Details
  • Date Posted: 26 Oct 2026
  • Location: castenaso
  • Employment: Permanent
  • Workplace: Hybrid
  • Specialism: General
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24
24Bottles
Verified Practice / Corporate

Verified accountancy practice or enterprise finance team operating across the UK economy.

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