Demand Planner - Expert Process - H/F - CDI

We are looking for a BPE Demand Expert to join the Center of Excellence (CoE) within Global Planning . This role is part of our Supply Chain Planning transformation strategy, aimed at making it a competitive advantage through digital innovation, process maturity and people development.

1. Process & Operational Excellence

• Co-build Demand Management processes end-to-end: map, analyze, identify improvement opportunities and define maturity levels, leveraging best practices across the organization
• Lead Lean initiatives (VSM, Kaizen, waste elimination) to maximize operational performance and drive continuous improvement
• Define and deploy global standards, process frameworks and maturity KPIs across local entities, supported by performance audits and remediation plans
• Facilitate CoE governance: communities of practice, review rituals, solution documentation and knowledge capitalization

2. Capability Building, Training & Development

• Define the Demand Planner skills framework: expertise mapping by profile, expected mastery levels and gap assessment
• Design comprehensive upskilling journeys: job frameworks, training modules (materials, case studies, assessments), certifications and learning journeys
• Deliver training sessions both in-person and remotely for local teams, in French and English
• Develop audit grids and internal consulting capabilities as needed
• Drive change management and adoption of new practices through coaching of regional teams
• Animate a global planning expert community to spread best practices and embed a culture of excellence

3. Data Vision & Solutions

• Structure planning data flows (data quality, master data, data lineage) in collaboration with Data teams
• Define Analytics dashboards (Power BI, Tableau) to support performance monitoring and decision-making
• Frame functional requirements for advanced planning tool projects and build transformation roadmaps aligned with business and IT priorities
• Conduct impact analyses for new projects (new channels, new markets…) and represent the CoE in steering committees
• Identify and scale high-impact AI/ML use cases: demand sensing, advanced forecasting, inventory optimization, anomaly detection
• Lead transformation projects (process-data-tools), ensuring execution within scope, timelines and budget
• Conduct internal and external benchmarking to continuously feed the CoE innovation roadmap
• Monitor trends, tools and methodologies in Demand Planning worldwide
• Explore LLM and generative AI opportunities to enhance planner productivity and decision augmentation
• Evangelize data culture and continuous improvement mindset across Global Planning

Required Profile

• Master's degree in Supply Chain, Engineering, Data or equivalent
• 10+ years in BPE, Demand Planning or Supply Chain in an international environment
• Lean / Six Sigma proficiency (green or black belt a plus) and process modeling expertise (BPMN)
• Functional expertise on APS tools (Kinaxis, Futurmaster)
• Hands-on experience in AI/ML applied to planning; proficiency in data tools (Power BI, SQL, Python)
• Strong influencing leadership, excellent communication skills, fluent English required