Global Training & Knowledge Leader
Role Description & Overview
Fine Foods & Pharmaceuticals N.T.M. S.p.A.
seeks an experienced Training & Knowledge Management professional to develop and implement an international framework spanning governance, processes, and KPIs. You will analyze performance data to optimize first contact resolution and customer satisfaction by elevating agent performance and training, while transforming local standards into scalable global CCM practices.
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Key Details
- Date Posted: 13 Oct 2026
- Location: tollegna
- Employment: Permanent
- Workplace: Hybrid
- Specialism: Vendite generali
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Fine Foods & Pharmaceuticals N.T.M. S.p.A.
Verified Practice / CorporateVerified accountancy practice or enterprise finance team operating across the UK economy.
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