Senior CSM: AI-Powered Growth & Retention
Role Description & Overview
1Password is seeking a Senior Customer Success Manager to own and strategically manage a portfolio of customers—driving value realization, revenue retention, and expansion outcomes with full commercial autonomy.
You will engage VP and C-suite stakeholders, mentor teammates, and contribute to playbooks while leveraging AI to enhance forecasting and customer engagement.
This is a remote opportunity within the UK, with in-person onboarding in Toronto for go-to-market roles.
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Key Details
- Date Posted: 19 Oct 2026
- Location: United Kingdom
- Employment: Permanent
- Workplace: Remote
- Specialism: Sales
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1Password LLC
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