Account Handler – Commercial Insurance

Account Handler – Commercial Insurance

Own a varied commercial portfolio, develop your technical expertise and become a trusted adviser to SME clients. Are you an experienced Commercial Account Handler looking for a role where your technical knowledge is valued—not just your ability to process renewals?

This is an opportunity to work across a genuinely broad range of commercial covers, build long-term client relationships and take ownership of the full broking journey: from risk presentation and insurer negotiation through to renewal retention and identifying additional client needs.

Package & Benefits

Salary of £32,500–£38,000, dependent on experience

Hybrid working available

Study support towards Cert CII

Broad commercial portfolio with technical variety

Opportunity to develop as a trusted adviser to SME and commercial clientsAbout the Company

Our client is an established, FCA-regulated commercial insurance brokerage supporting SME and commercial clients with tailored insurance solutions. They place a strong emphasis on quality advice, excellent service and positive client outcomes.

Key Responsibilities

Take ownership of renewals, mid-term adjustments and day-to-day servicing for commercial clients

Gather detailed risk information and build clear, compelling insurer submissions

Market risks, negotiate terms and present quotations with clear comparisons of cover, exclusions and conditions

Arrange cover across Property Owners, Commercial Combined, Liability, Professional Indemnity, Contract Works and Motor Trade

Spot underinsurance, gaps in cover and cross-selling opportunities that add real value for clients

Check policy documentation, schedules and endorsements before issue

Support clients with claims notifications and queries, working closely with insurers and internal teams

Maintain accurate broking-system records and ensure activity meets FCA and Consumer Duty requirementsAbout You

At least 2–3 years’ commercial insurance broking experience

Strong technical understanding of commercial lines products and policy wordings

Experience handling products such as Property, Liability, Professional Indemnity, Commercial Combined, Contract Works and/or Motor Trade

Comfortable negotiating with insurers and explaining insurance clearly to clients

Detail-focused, organised and confident managing competing renewal deadlines

Acturis experience would be beneficial

Cert CII qualified, or motivated to work towards itIf you want a more technically engaging broking role with variety, ownership and client exposure, contact Fintelligent Search for a confidential discussion.

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