Luxury Front Desk Receptionist – Guest Experience
Role Description & Overview
Mandarin Oriental Ritz, Madrid is seeking a Receptionist to join our Front Office team. Based at our luxury hotel in Madrid, you will welcome guests, manage check-ins and check-outs, handle guest requests and ensure a warm, personalized experience at all times.
The role reports to the Front Office Manager. We value excellent communication, guest focus, and a collaborative, team-oriented mindset; familiarity with hotel systems and upselling opportunities is a plus.
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Key Details
- Date Posted: 25 Oct 2026
- Location: madrid
- Employment: Permanent
- Workplace: Hybrid
- Specialism: General
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Mandarin Oriental Hotel Group
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