Sales Associate FT (Fixed-Term)_La Rinascente Tritone

## Sales Associate FT (Fixed-Term)\\_La Rinascente TritoneApply: Rome: Full time: Posted Today: R\\_ **Main responsibilities include:** * Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our *Selling Ceremony** Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour* Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service* Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty* Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management* Playing an active role in replenishing stock according to company procedures and policies* Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy* Participating and supporting the team in stock takes as and when required* Attending and participating in all store meetings and training events as required ensuring good communication is maintained* Participating in, and representing Jimmy Choo during promotional events and activities* Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times* Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance* Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets* Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company* Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures* Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested* Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique #J-18808-Ljbffr