IT Service Operations Lead — Rome (SLA & Incident)
Role Description & Overview
SITE SpA cerca un IT Service Coordinator / Operations Lead a Roma per garantire la continuità operativa dei servizi ICT e coordinare il team tecnico. Si interfaccia con il Cliente per tracciamento ticket e reportistica, assicurando rispetto di SLA e KPI.
La risorsa coordinerà processi Incident/Problem/Change, gestione CMDB, ambenti Windows Server, Linux e Kubernetes/Docker, con attenzione a piani di miglioramento e gestione delle priorità.
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Key Details
- Date Posted: 24 Oct 2026
- Location: roma
- Employment: Permanent
- Workplace: Hybrid
- Specialism: General
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SITE S.p.A.
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