Customer Experience Strategy Lead
Role Description & Overview
Gamma is seeking a Head of Customer Experience to lead customer and partner outcomes across product, design, and delivery. You will champion customer-centric strategies and collaborates with senior stakeholders to drive measurable improvements.
The role combines strategic leadership with hands-on governance of CX across journeys, personas, research, and service design, shaping decisions from insight to delivery in a fast-growing tech environment.
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Key Details
- Date Posted: 22 Oct 2026
- Location: manchester
- Employment: Permanent
- Workplace: Hybrid
- Specialism: Marketing & Media, Management & Operations
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Gamma
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