Junior Client Account Manager

Junior Client Account Manager | Hammersmith/Fulham | Full Time | £25,000–£30,000 per annum DOE

Looking for an opportunity to develop your account management skills with an established and expanding property maintenance company?

Our client works with letting agents and private customers and was awarded ‘Best Property Maintenance Company’ in Greater London in 2025. They pride themselves on delivering excellent customer service and are a friendly, supportive employer.

The Role

The successful candidate will support a busy team by processing daily field operations and liaising with clients, suppliers and tradesmen.

Working hours are nominally 8:00 am–5:00 pm, to be arranged in conjunction with the other Account Managers. Some flexibility may occasionally be required for operational reasons.

Key Responsibilities

Supporting a team of busy Client Account Managers

Working towards managing your own set of customer accounts

Processing client work orders

Coordinating the schedules and work diaries of field-based operatives

Ensuring the effective utilisation of field operatives

Ensuring jobs are reported, invoiced and collected with minimal delay

Dealing with problems and queries

Building rapport and strengthening client relationships to grow accounts

Assisting other Account Managers during busy periods

Undertaking other duties in line with operational demands as required

Requirements

Essential

Excellent IT, typing and communication skills

The ability to multitask, prioritise and work efficiently without supervision

A flexible, friendly, professional and helpful attitude

The ability to work well under pressure in a busy environment

Desirable

Experience in a similar role or company

Previous experience in property or property maintenance management

What’s In It For You

Full training provided

The opportunity to develop in the role and progress towards promotion

An interesting and varied role within an established company

A friendly and supportive working environment

20 days’ holiday plus bank holidays

Pension scheme

Ready to develop your career in client account management? Click “APPLY” now!

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