Logistics Quality Analyst: Customer Complaint Resolution
Role Description & Overview
pJD Logistics, part of JD.com, Inc., seeks a dedicated professional to improve logistics quality through effective customer complaint resolution. You will analyze feedback, identify root causes, and implement corrective actions to enhance service delivery and customer satisfaction. /ppBased in Milan, the role collaborates with warehouses, transportation partners and customer service teams to reduce delays and protect service levels in a fast-paced, data-driven environment. /p #J-18808-Ljbffr
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Key Details
- Date Posted: 27 Oct 2026
- Location: milano
- Employment: Permanent
- Workplace: Hybrid
- Specialism: General
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