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ITSM Process Controller — Hybrid UK | Jira & ITIL Lead

Version 1 london Posted 22 Oct 2026 Closing: 21 Nov 2026
Permanent Hybrid Featured

Role Description & Overview

Version 1 is seeking an ITSM Process Controller to manage ITIL-aligned processes within Jira Service Management for the DESNZ project. This hybrid role is delivered from within the United Kingdom with occasional travel to London and requires eligibility for Security Clearance.

You will oversee incident, request, change, CMDB and knowledge management, produce KPI reports, and lead CAB meetings to ensure service excellence and governance across the service lifecycle.

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Key Details
  • Date Posted: 22 Oct 2026
  • Location: london
  • Employment: Permanent
  • Workplace: Hybrid
  • Specialism: Finance, IT & Technology
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Version 1
Verified Practice / Corporate

Verified accountancy practice or enterprise finance team operating across the UK economy.

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